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Hilton San Francisco Union Square Hotel, San Francisco

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From129US$ /night
Check-in
27Apr2025Select date
Check-out
28Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

333 O'Farrell Street, San Francisco, California, United States of America, 94102

The 4-star Hilton San Francisco Union Square occupies an entire city block in Downtown San Francisco's Theater District, featuring a health club, outdoor heated pool with whirlpool, and Cityscape lounge serving craft cocktails and Bay Area beers.

Modern Room Options

The Hilton offers Classic, Urban Contemporary, and Skyline rooms featuring oversized windows and modern decor. Suites provide separate seating areas and premium city views from floors 30-44.

Dynamic Dining Venues

Herb N' Kitchen serves seasonally-led dishes with sit-down, grab-and-go, or room service options. Urban Tavern specializes in modern American cuisine with sustainable California influences.

Leisure Services Available

The rooftop pool area features palm trees and a whirlpool tub. Tower Tours provides on-site sightseeing arrangements, while the concierge assists with local recommendations.

Central City Location

Hilton San Francisco Union Square stands two blocks from Union Square's couture shops, with walking access to cable cars, Moscone Center, and Chinatown. The San Francisco Museum of Modern Art is 0.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
28 m² 
Bed options:
2 Double beds
Heating
Air conditioning
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King Room
Max:
2 persons
27 m² 
Bed options:
1 King Size Bed
Heating
Balcony
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Junior Suite
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Getting around

A guide to all available transportation options

City Center
San Francisco5000 ft
Airports
San Francisco International (SFO) 14.1 mi
Oakland International (OAK) 19.6 mi
Train
Caltrain - 4th & King Street Station 1.1 mi
Metro stations
Powell Street Station1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Pet amenities available
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Heated swimming pool
  • Sun loungers
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

333 O'Farrell Street, San Francisco, California, United States of America, 94102
Map view
street view
333 O'Farrell Street, San Francisco, California, United States of America, 94102
Nearby
Shopping Area
Union Square
1400 ft
Mall
Westfield San Francisco Center
1700 ft
Restaurants
Mason Diner
400 ft
320 Mason St
Ono Sushi
100 ft
330 Ofarrell St
Urban Tavern
100 ft
333 Ofarrell St
Colibri Mexican Bistro
800 ft
438 Geary St
Poached
100 ft
333 O'Farrell St
Daily Grill
900 ft
347 Geary St
Herb N' Kitchen
900 ft
333 O'Farrell Street
Sears Fine Food
1700 ft
439 Powell Street

Reviews and Ratings

Feedback from previous guests about their experience.
54%
enjoyed the hotel and would happily stay again
5.4/10
Guest rating
Rooms
6.2
Location
6.4
Service
5.4
Dining
5.4
Guest reviews
5.4/10
based on 6 reviews
3.5/5 based on 4665 reviews
7.6
7.6/10 based on 1670 reviews
#119 of 245 hotels in San Francisco based on Tripadvisor
Alexander
United Kingdom, March  2025
5.0/10

My stay at the Hilton San Francisco Union Square had its highs and lows. The beds were comfortable, and the coffee was great, but the check-in process was chaotic. With some unfriendly staff interactions and the hotel's location amidst a rough area, the overall experience was dampened.

Rooms
6.0
The room was clean, and I appreciated the coffee facilities, but it felt smaller than I expected. I wished the bathroom had been updated.
Service
5.0
While there were some helpful staff members, my check-in experience was frustrating. The front desk seemed overwhelmed, and I encountered some rude interactions that left a negative impression.
Location
5.0
The location is quite central, which is convenient, but I was cautioned about the surrounding area. It felt unsafe with visible homelessness and drug issues nearby.
Dining
5.0
Dining options in the hotel were limited, and the buffet felt restrictive. I found it odd that the dining area closed early despite letting guests stay.
Facilities
6.0
The hotel offered a range of facilities, but navigating them could be confusing. The parking situation was good, allowing me to leave my car while exploring the city.
Jason
United Kingdom, January  2025
6.4/10

My stay at Hilton San Francisco Union Square had its highs and lows. The location was fantastic, just a short walk from Union Square, but the dated rooms and service made the experience less enjoyable. Check-in was chaotic, and I was disappointed with the lack of an executive lounge, a feature I usually appreciate at Hilton properties.

Rooms
6.0
The room was small and felt outdated. I had initially booked a lower-standard room but paid extra for a better view, which was a plus. However, I encountered power outages that affected my comfort.
Service
5.0
The staff at the front desk varied; some were helpful, while others were dismissive. Long lines during check-in were frustrating, particularly during peak times. I did have an excellent experience with a staff member who resolved my issues promptly.
Location
8.0
The hotel is well-positioned close to shopping and dining options. It's about a 7-minute walk to Union Square, which is convenient overall.
Dining
5.0
Food prices were exorbitant, with breakfast costing nearly $49 per person, which I found excessive. Luckily, there were several good alternatives nearby that offered much better value.
Facilities
5.0
The hotel offers a variety of amenities, but I didn't utilize them during my stay. The pool area appeared unkempt, which made me question the overall maintenance levels.
Rupert
United Kingdom, December  2024
5.6/10

My stay at Hilton San Francisco Union Square had its ups and downs. The hotel is conveniently located near Union Square, making it easy to explore the city, but my experience was marred by a series of service and security concerns. While the rooms were decent and the housekeeping staff were great, I can't overlook the breakfast buffet that was quite below expectations. Despite the appealing amenities, I left feeling uncertain about the overall quality of my stay.

Rooms
5.0
The room I stayed in was small, with two double beds that made the space feel cramped. The bed was also very hard, which made sleeping uncomfortable. While the room was clean and had a decent view, the lack of bedside shelves was inconvenient.
Service
5.0
My check-in experience was less than welcoming, with the front desk staff being rather indifferent. I was also disappointed by the lack of clear communication regarding breakfast and other inquiries. There was a security concern as well when I found that my initial room was already occupied.
Location
6.0
The location is great, right in the heart of the city. It’s a quick walk to many restaurants and attractions. However, I felt uneasy about the area surrounding the hotel, especially with the nearby Tenderloin district known for crime.
Dining
5.0
The breakfast buffet was unfortunately a big letdown. With limited selections and poor food quality, it felt more akin to that of a budget motel than a Hilton. I found it surprising that a hotel of this caliber would offer such a subpar dining experience.
Facilities
5.0
The hotel had some nice facilities, including a bar and a café with a variety of grab-and-go options. However, the overall cleanliness and maintenance could be improved, especially in the dining area.
Spencer
United Kingdom, October  2024
5.4/10

I had a pleasant stay at the Hilton San Francisco Union Square, with its clean and well-organized room being one of the highlights. The location is fantastic, close to all the shopping and dining options. However, I did experience a long wait during check-in and found the breakfast buffet to be quite pricey. Overall, it's a solid choice for a comfortable stay in San Francisco.

Rooms
8.0
My room was clean and organized, featuring a comfortable bed and a good workspace. The desk chair suited my needs perfectly, although the refrigerator took on a freezing role unexpectedly.
Service
7.0
The staff was friendly and attentive, contributing to a welcoming atmosphere throughout the hotel. However, I did experience a frustrating wait during check-in, which could be improved.
Location
8.0
The hotel is located near Union Square, making it easy to explore the city. However, the neighborhood can be rough in parts, so it's good to be cautious.
Dining
6.0
I found the breakfast buffet at Poached to be overpriced, but there were decent alternatives in the lobby shop. I enjoyed dinner at Urban Tavern, where the food and service were good despite a limited menu.
Facilities
7.0
The hotel offered a nice gym and had a lively bar on the 42nd floor with great views. I appreciated the recycling guidelines in my room but was disappointed by some hidden fees.
Christina
United Kingdom, October  2024
5.4/10

My stay at Hilton San Francisco Union Square was a mixed bag. While the conference facilities were comfortable and the cleanliness of the hotel was commendable, the surrounding neighborhood left much to be desired. The service at the front desk was lacking, and I faced issues during check-in that weren't handled as I would expect from a prominent hotel. Still, the overall experience was decent, but I likely wouldn't choose this hotel if visiting San Francisco again.

Rooms
6.0
The room I stayed in was modern and clean, equipped with a mini fridge and a flat-screen TV. However, I specifically asked for a quiet room and ended up near an elevator, which was disruptive throughout my stay.
Service
5.0
The service at the front desk was disappointing. My concerns about being near the elevator were brushed off, and I was offered little assistance when I raised issues with my room assignment. While housekeeping was efficient, the front desk staff seemed overwhelmed and impersonal during my visit.
Location
5.0
The hotel's location is convenient for business travelers, being close to many restaurants and car rentals. However, I felt uneasy about the area, especially after dark, due to frequent encounters with panhandlers and visible signs of community struggles.
Dining
6.0
Dining options within the hotel were quite expensive. I paid $13 for a simple breakfast in the lobby. I found a more affordable option down the block but was still surprised by the high prices overall.
Facilities
7.0
The conference facilities were spacious and modern, which I appreciated. However, the lobby was often busy and loud, making it feel less welcoming than I'd hoped.
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Rooms and Guests2 Guests, 1 Room