Hilton San Francisco Union Square, San Francisco - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

333 O'Farrell Street, San Francisco, California, United States, 94102

Hilton San Francisco Union Square is situated in the heart of Downtown San Francisco, occupying an entire block and featuring remnants of the city's historical Barbary Coast. The hotel offers a unique blend of modern comforts and historical significance, enhanced by its proximity to popular attractions. Guests can expect a vibrant urban atmosphere along with convenient access to notable locations such as Union Square and the Moscone Center. With a reputation for hosting various celebrities and events, the hotel is a cultural landmark in the city.

Location

Hilton San Francisco Union Square is conveniently located within walking distance of Union Square, a hub known for high-end shopping and dining. The hotel is also near key landmarks such as Chinatown and Nob Hill, making it easy for guests to explore the area. Public transportation options, including cable cars, are readily accessible, providing easy connectivity to other parts of the city.

Rooms

The hotel features a diverse selection of rooms and suites, catering to various guest preferences. Many rooms provide oversized windows, offering stunning views of the city and the bay. Accommodations include modern amenities such as flat-screen TVs, mini-refrigerators, and ergonomic desks to support a digital lifestyle. The Urban Contemporary rooms are designed with sleek decor and deliver a comfortable and spacious retreat for travelers.

Eat & Drink

Dining at Hilton San Francisco Union Square includes a variety of culinary experiences, catering to different tastes. Herb N' Kitchen serves a selection of seasonally-inspired dishes, while Urban Tavern Dinner and Bar offers modern American cuisine with a sustainable twist. Guests looking for sushi can enjoy Akiko's Restaurant, which has been serving unique Japanese fare for over 26 years. A breakfast buffet features both standard and Asian options, pleasing a wide range of palates.

Leisure & Business

The hotel includes a health club and an outdoor heated pool surrounded by palm trees, providing a relaxing escape within the city. Business travelers will find ample facilities, including meeting rooms and a lobby concierge to assist with local dining options and transportation. Sightseeing specialists are on site to help guests navigate the city's attractions, ensuring a fulfilling stay whether for leisure or work.

“I absolutely loved how close it was to vibrant attractions!”view full review

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“Absolutely loved my stay! Wonderful experience overall, highly recommend!” view full review

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Private parking is possible on site at USD 79.80 per day.

Wireless internet is available in the entire hotel at USD 12.95 per day.

Other information

A full breakfast is served at the price of US$48.66 per person per day.

There are no extra beds provided in a room.

Pets are allowed on request.

English, German, Spanish, Italian, Portuguese, Hungarian, Japanese, Chinese, Polish, Russian, Arabic, Thai, Tagalog / Filipino, Ukrainian, Vietnamese

Number of floors:46

Number of rooms:1921

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room View Accessible Tub Mobility Hearing Access

Max:

2 persons

28 m²

Bed options:

2 Double beds

Heating

Air conditioning

room details

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Skyline View Balcony One King Bed

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Heating

Balcony

room details

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Skyline View One King Bed Junior Suite

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Centre

San Francisco 1.5 km

Airports

San Francisco International (SFO) 22.7 km

Oakland International (OAK) 31.6 km

Train

Caltrain - 4th & King Street Station 1.7 km

Underground

Powell Street Station300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

USD 12.95 per day

Parking

USD 79.80 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Heated swimming pool
Sun loungers
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

333 O'Farrell Street, San Francisco, California, United States, 94102

Map view

street view

333 O'Farrell Street, San Francisco, California, United States, 94102

City landmarks

Harbour

Pier 39

2.5 km

Grant Avenue

Chinatown

1.4 km

Monument

Lombard Street

2.3 km

Market

Ferry Building

2.2 km

Gallery

San Francisco Museum of Modern Art

990 m

Cable Car

Cable Car Museum

1.4 km

Tower

Coit Tower

2.4 km

Public Building

San Francisco City Hall

1.4 km

Museum

Asian Art Museum

1.4 km

Museum

Contemporary Jewish Museum

770 m

Harbour

Fisherman's Wharf

2.5 km

Museum

Exploratorium

2.4 km

Island

Alcatraz Island

4.7 km

Historic Site

Painted Ladies

2.3 km

Event hall

Moscone Center

840 m

Church

Grace Cathedral

790 m

Cable car ride

2.5 km

Museum

Children's Creativity Museum

1.1 km

Mall

The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square

2.4 km

Bush St What3words: ///also.secret.ever

Dragon's Gate

640 m

Baseball Stadium

Oracle Park

2.0 km

Museum

Museum of the African Diaspora

770 m

Church

St. Patrick's Catholic Church

790 m

Mall

Ghirardelli Square

2.5 km

Gallery

Xanadu Gallery

630 m

Mall

Metreon

700 m

Museum

Wells Fargo History Museum

1.3 km

Fountain

Lotta's Fountain

2.1 km

Nearby

Shopping Area

Union Square

420 m

Mall

Westfield San Francisco Centre

510 m

Restaurants

Mason Diner

120 m

320 Mason St

Ono Sushi

30 m

330 Ofarrell St

Urban Tavern

20 m

333 Ofarrell St

Colibri Mexican Bistro

240 m

438 Geary St

Poached

10 m

333 O'Farrell St

Daily Grill

270 m

347 Geary St

Herb N' Kitchen

250 m

333 O'Farrell Street

Sears Fine Food

510 m

439 Powell Street

Reviews and Ratings

Feedback from previous guests about their experience.

54%

enjoyed the hotel and would happily stay again

5.4/10

Guest rating

Rooms

6.2

Location

6.4

Service

5.4

Dining

5.4

3.5/5 based on 4665 reviews

#119 of 245 hotels in San Francisco based on Tripadvisor

Alexander

United Kingdom, March 2025

5.0/10

My stay at the Hilton San Francisco Union Square had its highs and lows. The beds were comfortable, and the coffee was great, but the check-in process was chaotic. With some unfriendly staff interactions and the hotel's location amidst a rough area, the overall experience was dampened.

Rooms

6.0

The room was clean, and I appreciated the coffee facilities, but it felt smaller than I expected. I wished the bathroom had been updated.

Service

5.0

While there were some helpful staff members, my check-in experience was frustrating. The front desk seemed overwhelmed, and I encountered some rude interactions that left a negative impression.

Location

5.0

The location is quite central, which is convenient, but I was cautioned about the surrounding area. It felt unsafe with visible homelessness and drug issues nearby.

Dining

5.0

Dining options in the hotel were limited, and the buffet felt restrictive. I found it odd that the dining area closed early despite letting guests stay.

Facilities

6.0

The hotel offered a range of facilities, but navigating them could be confusing. The parking situation was good, allowing me to leave my car while exploring the city.

Jason

United Kingdom, January 2025

6.4/10

My stay at Hilton San Francisco Union Square had its highs and lows. The location was fantastic, just a short walk from Union Square, but the dated rooms and service made the experience less enjoyable. Check-in was chaotic, and I was disappointed with the lack of an executive lounge, a feature I usually appreciate at Hilton properties.

Rooms

6.0

The room was small and felt outdated. I had initially booked a lower-standard room but paid extra for a better view, which was a plus. However, I encountered power outages that affected my comfort.

Service

5.0

The staff at the front desk varied; some were helpful, while others were dismissive. Long lines during check-in were frustrating, particularly during peak times. I did have an excellent experience with a staff member who resolved my issues promptly.

Location

8.0

The hotel is well-positioned close to shopping and dining options. It's about a 7-minute walk to Union Square, which is convenient overall.

Dining

5.0

Food prices were exorbitant, with breakfast costing nearly $49 per person, which I found excessive. Luckily, there were several good alternatives nearby that offered much better value.

Facilities

5.0

The hotel offers a variety of amenities, but I didn't utilize them during my stay. The pool area appeared unkempt, which made me question the overall maintenance levels.

Rupert

United Kingdom, December 2024

5.6/10

My stay at Hilton San Francisco Union Square had its ups and downs. The hotel is conveniently located near Union Square, making it easy to explore the city, but my experience was marred by a series of service and security concerns. While the rooms were decent and the housekeeping staff were great, I can't overlook the breakfast buffet that was quite below expectations. Despite the appealing amenities, I left feeling uncertain about the overall quality of my stay.

Rooms

5.0

The room I stayed in was small, with two double beds that made the space feel cramped. The bed was also very hard, which made sleeping uncomfortable. While the room was clean and had a decent view, the lack of bedside shelves was inconvenient.

Service

5.0

My check-in experience was less than welcoming, with the front desk staff being rather indifferent. I was also disappointed by the lack of clear communication regarding breakfast and other inquiries. There was a security concern as well when I found that my initial room was already occupied.

Location

6.0

The location is great, right in the heart of the city. It’s a quick walk to many restaurants and attractions. However, I felt uneasy about the area surrounding the hotel, especially with the nearby Tenderloin district known for crime.

Dining

5.0

The breakfast buffet was unfortunately a big letdown. With limited selections and poor food quality, it felt more akin to that of a budget motel than a Hilton. I found it surprising that a hotel of this caliber would offer such a subpar dining experience.

Facilities

5.0

The hotel had some nice facilities, including a bar and a café with a variety of grab-and-go options. However, the overall cleanliness and maintenance could be improved, especially in the dining area.

Spencer

United Kingdom, October 2024

5.4/10

I had a pleasant stay at the Hilton San Francisco Union Square, with its clean and well-organized room being one of the highlights. The location is fantastic, close to all the shopping and dining options. However, I did experience a long wait during check-in and found the breakfast buffet to be quite pricey. Overall, it's a solid choice for a comfortable stay in San Francisco.

Rooms

8.0

My room was clean and organized, featuring a comfortable bed and a good workspace. The desk chair suited my needs perfectly, although the refrigerator took on a freezing role unexpectedly.

Service

7.0

The staff was friendly and attentive, contributing to a welcoming atmosphere throughout the hotel. However, I did experience a frustrating wait during check-in, which could be improved.

Location

8.0

The hotel is located near Union Square, making it easy to explore the city. However, the neighborhood can be rough in parts, so it's good to be cautious.

Dining

6.0

I found the breakfast buffet at Poached to be overpriced, but there were decent alternatives in the lobby shop. I enjoyed dinner at Urban Tavern, where the food and service were good despite a limited menu.

Facilities

7.0

The hotel offered a nice gym and had a lively bar on the 42nd floor with great views. I appreciated the recycling guidelines in my room but was disappointed by some hidden fees.

Christina

United Kingdom, October 2024

5.4/10

My stay at Hilton San Francisco Union Square was a mixed bag. While the conference facilities were comfortable and the cleanliness of the hotel was commendable, the surrounding neighborhood left much to be desired. The service at the front desk was lacking, and I faced issues during check-in that weren't handled as I would expect from a prominent hotel. Still, the overall experience was decent, but I likely wouldn't choose this hotel if visiting San Francisco again.

Rooms

6.0

The room I stayed in was modern and clean, equipped with a mini fridge and a flat-screen TV. However, I specifically asked for a quiet room and ended up near an elevator, which was disruptive throughout my stay.

Service

5.0

The service at the front desk was disappointing. My concerns about being near the elevator were brushed off, and I was offered little assistance when I raised issues with my room assignment. While housekeeping was efficient, the front desk staff seemed overwhelmed and impersonal during my visit.

Location

5.0

The hotel's location is convenient for business travelers, being close to many restaurants and car rentals. However, I felt uneasy about the area, especially after dark, due to frequent encounters with panhandlers and visible signs of community struggles.

Dining

6.0

Dining options within the hotel were quite expensive. I paid $13 for a simple breakfast in the lobby. I found a more affordable option down the block but was still surprised by the high prices overall.

Facilities

7.0

The conference facilities were spacious and modern, which I appreciated. However, the lobby was often busy and loud, making it feel less welcoming than I'd hoped.