333 O'Farrell Street,
San Francisco,
California,
United States,
94102,
California
“The location offers easy access to San Francisco's main attractions!”view full review
The 4-star Hilton San Francisco Union Square stands in Downtown San Francisco's Theater District, offering a health club, outdoor heated pool with whirlpool, and Cityscape lounge serving craft cocktails with Bay views.
Modern Room Selection
The Hilton features rooms ranging from Classic and Urban Contemporary designs to Skyline suites on floors 30-44, equipped with oversized windows and ergonomic workstations. Accommodations offer flat-screen TVs, iPod docking stations, and refrigerators.
California-Inspired Dining Options
Herb N' Kitchen serves seasonally-led dishes with sit-down, grab-and-go, or room service options. Urban Tavern presents modern American cuisine with Californian sustainable influences.
Leisure Facilities
The hotel maintains a complete health center and palm tree-lined pool deck. Tower Tours' on-site specialists assist with sightseeing arrangements.
Central City Location
Hilton San Francisco Union Square sits two blocks from Union Square's couture shops, with cable cars, Moscone Center, and Chinatown within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room View Accessible Tub Mobility Hearing Access
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Really good Comfort
“The room I stayed in was very clean and tidy, featuring a comfortable bed that made my nights restful. I loved the chaise lounge that overlooked the city, perfect for lounging after a long day.” view full review
Unmatched Views
“The sky bar on the 48th floor offered fine panoramic views of the city. Enjoying a drink there during sunset was an lovely experience that I highly recommend.” view full review
Convenient Options
“I appreciated the Herb N Kitchen in the lobby, where I found a variety of quick meal options. The ready-made salads and snacks were perfect for when I needed a bite on the go.” view full review
Modern Amenities
“The bathroom was modern and well-maintained, providing a clean and fresh environment which added to my overall positive experience during my stay.” view full review
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Heated swimming pool
Sun loungers
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
333 O'Farrell Street,
San Francisco,
California,
United States,
94102,
California
Map view
333 O'Farrell Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.5
km
Landmark
Chinatown
1.4
km
Monument
Lombard Street
2.3
km
Market
Ferry Building
2.2
km
Gallery
San Francisco Museum of Modern Art
990 m
Cable Car
Cable Car Museum
1.4
km
Tower
Coit Tower
2.4
km
Public Building
San Francisco City Hall
1.4
km
Museum
Asian Art Museum
1.4
km
Museum
Contemporary Jewish Museum
770 m
Harbour
Fisherman's Wharf
2.5
km
Museum
Exploratorium
2.4
km
Island
Alcatraz Island
4.7
km
Historic Site
Painted Ladies
2.3
km
Event hall
Moscone Center
840 m
Church
Grace Cathedral
790 m
Landmark
Cable car ride
2.5
km
Museum
Children's Creativity Museum
1.1
km
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.4
km
Landmark
Dragon's Gate
640 m
Baseball Stadium
Oracle Park
2.0
km
Museum
Museum of the African Diaspora
770 m
Church
St. Patrick's Catholic Church
790 m
Mall
Ghirardelli Square
2.5
km
Gallery
Xanadu Gallery
630 m
Mall
Metreon
700 m
Museum
Wells Fargo History Museum
1.3
km
Fountain
Lotta's Fountain
2.1
km
Nearby
Shopping Area
Union Square
420 m
Mall
Westfield San Francisco Centre
510 m
Restaurants
Mason Diner
120 m
320 Mason St
Ono Sushi
30 m
330 Ofarrell St
Urban Tavern
20 m
333 Ofarrell St
Colibri Mexican Bistro
240 m
438 Geary St
Poached
10 m
333 O'Farrell St
Daily Grill
270 m
347 Geary St
Herb N' Kitchen
250 m
333 O'Farrell Street
Sears Fine Food
510 m
439 Powell Street
Reviews and Ratings
Feedback from previous guests about their experience.
54%
enjoyed the hotel and would happily stay again
5.4/10
Guest rating
Rooms
6.2
Location
6.4
Service
5.4
Dining
5.4
Guest reviews
5.4/10
based on 6 reviews
3.5/5
based on 4665 reviews
7.7
7.7/10 based on 1554 reviews
#119 of 245 hotels in San Francisco based on Tripadvisor
Alexander
United Kingdom,
March
2025
5.0/10
My stay at the Hilton San Francisco Union Square had its highs and lows. The beds were comfortable, and the coffee was great, but the check-in process was chaotic. With some unfriendly staff interactions and the hotel's location amidst a rough area, the overall experience was dampened.
Rooms
6.0
The room was clean, and I appreciated the coffee facilities, but it felt smaller than I expected. I wished the bathroom had been updated.
Service
5.0
While there were some helpful staff members, my check-in experience was frustrating. The front desk seemed overwhelmed, and I encountered some rude interactions that left a negative impression.
Location
5.0
The location is quite central, which is convenient, but I was cautioned about the surrounding area. It felt unsafe with visible homelessness and drug issues nearby.
Dining
5.0
Dining options in the hotel were limited, and the buffet felt restrictive. I found it odd that the dining area closed early despite letting guests stay.
Facilities
6.0
The hotel offered a range of facilities, but navigating them could be confusing. The parking situation was good, allowing me to leave my car while exploring the city.
Jason
United Kingdom,
January
2025
6.4/10
My stay at Hilton San Francisco Union Square had its highs and lows. The location was fantastic, just a short walk from Union Square, but the dated rooms and service made the experience less enjoyable. Check-in was chaotic, and I was disappointed with the lack of an executive lounge, a feature I usually appreciate at Hilton properties.
Rooms
6.0
The room was small and felt outdated. I had initially booked a lower-standard room but paid extra for a better view, which was a plus. However, I encountered power outages that affected my comfort.
Service
5.0
The staff at the front desk varied; some were helpful, while others were dismissive. Long lines during check-in were frustrating, particularly during peak times. I did have an excellent experience with a staff member who resolved my issues promptly.
Location
8.0
The hotel is well-positioned close to shopping and dining options. It's about a 7-minute walk to Union Square, which is convenient overall.
Dining
5.0
Food prices were exorbitant, with breakfast costing nearly $49 per person, which I found excessive. Luckily, there were several good alternatives nearby that offered much better value.
Facilities
5.0
The hotel offers a variety of amenities, but I didn't utilize them during my stay. The pool area appeared unkempt, which made me question the overall maintenance levels.
Rupert
United Kingdom,
December
2024
5.6/10
My stay at Hilton San Francisco Union Square had its ups and downs. The hotel is conveniently located near Union Square, making it easy to explore the city, but my experience was marred by a series of service and security concerns. While the rooms were decent and the housekeeping staff were great, I can't overlook the breakfast buffet that was quite below expectations. Despite the appealing amenities, I left feeling uncertain about the overall quality of my stay.
Rooms
5.0
The room I stayed in was small, with two double beds that made the space feel cramped. The bed was also very hard, which made sleeping uncomfortable. While the room was clean and had a decent view, the lack of bedside shelves was inconvenient.
Service
5.0
My check-in experience was less than welcoming, with the front desk staff being rather indifferent. I was also disappointed by the lack of clear communication regarding breakfast and other inquiries. There was a security concern as well when I found that my initial room was already occupied.
Location
6.0
The location is great, right in the heart of the city. It's a quick walk to many restaurants and attractions. However, I felt uneasy about the area surrounding the hotel, especially with the nearby Tenderloin district known for crime.
Dining
5.0
The breakfast buffet was unfortunately a big letdown. With limited selections and poor food quality, it felt more akin to that of a budget motel than a Hilton. I found it surprising that a hotel of this caliber would offer such a subpar dining experience.
Facilities
5.0
The hotel had some nice facilities, including a bar and a cafe with a variety of grab-and-go options. However, the overall cleanliness and maintenance could be improved, especially in the dining area.
Spencer
United Kingdom,
October
2024
5.4/10
I had a pleasant stay at the Hilton San Francisco Union Square, with its clean and well-organized room being one of the highlights. The location is fantastic, close to all the shopping and dining options. However, I did experience a long wait during check-in and found the breakfast buffet to be quite pricey. Overall, it's a solid choice for a comfortable stay in San Francisco.
Rooms
8.0
My room was clean and organized, featuring a comfortable bed and a good workspace. The desk chair suited my needs perfectly, although the refrigerator took on a freezing role unexpectedly.
Service
7.0
The staff was friendly and attentive, contributing to a welcoming atmosphere throughout the hotel. However, I did experience a frustrating wait during check-in, which could be improved.
Location
8.0
The hotel is located near Union Square, making it easy to explore the city. However, the neighborhood can be rough in parts, so it's good to be cautious.
Dining
6.0
I found the breakfast buffet at Poached to be overpriced, but there were decent alternatives in the lobby shop. I enjoyed dinner at Urban Tavern, where the food and service were good despite a limited menu.
Facilities
7.0
The hotel offered a nice gym and had a lively bar on the 42nd floor with great views. I appreciated the recycling guidelines in my room but was disappointed by some hidden fees.
Christina
United Kingdom,
October
2024
5.4/10
My stay at Hilton San Francisco Union Square was a mixed bag. While the conference facilities were comfortable and the cleanliness of the hotel was commendable, the surrounding neighborhood left much to be desired. The service at the front desk was lacking, and I faced issues during check-in that weren't handled as I would expect from a prominent hotel. Still, the overall experience was decent, but I likely wouldn't choose this hotel if visiting San Francisco again.
Rooms
6.0
The room I stayed in was modern and clean, equipped with a mini fridge and a flat-screen TV. However, I specifically asked for a quiet room and ended up near an elevator, which was disruptive throughout my stay.
Service
5.0
The service at the front desk was disappointing. My concerns about being near the elevator were brushed off, and I was offered little assistance when I raised issues with my room assignment. While housekeeping was efficient, the front desk staff seemed overwhelmed and impersonal during my visit.
Location
5.0
The hotel's location is convenient for business travelers, being close to many restaurants and car rentals. However, I felt uneasy about the area, especially after dark, due to frequent encounters with panhandlers and visible signs of community struggles.
Dining
6.0
Dining options within the hotel were quite expensive. I paid $13 for a simple breakfast in the lobby. I found a more affordable option down the block but was still surprised by the high prices overall.
Facilities
7.0
The conference facilities were spacious and modern, which I appreciated. However, the lobby was often busy and loud, making it feel less welcoming than I'd hoped.
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